Accidents happen. Trails are unpredictable. Sometimes, even your favourite piece of gear takes the hit.
At Libe, we want you to ride, explore, and live outside without feeling like one crash means the end of your kit. If your Libe product is damaged during a crash, you may be eligible for a discount on a replacement item.
The program applies to eligible Libe products purchased directly from Libe Clothing or an authorized retailer.
Common questions
How do I submit a Crash Replacement request?
Contact us with your order number or purchase receipt, photos of the damaged product, a short description of what happened, and the product name, size, and colour. Once approved, we'll send you a one-time discount code toward a replacement item.
How long am I covered after purchase?
Tops, jerseys, and shirts are covered for 1 year from the original purchase date. Bottoms, shorts, and pants are covered for 2 years. Accessories are final sale and not eligible.
What if the original item is sold out?
Replacement items are subject to availability. If the original is sold out, we may offer a similar product when possible.
Can I combine the discount with other promotions?
No - Crash Replacement discounts cannot be combined with other promotions or sales.
Will I pay shipping, duties, or taxes on the replacement?
Yes - shipping, duties, and taxes may still apply to your replacement order. Requests are reviewed case by case and are subject to approval.
Ready to submit a request?
Submit a Crash Replacement Request